Elaine is a retired registered nurse certified in all aspects of medical administration, billing and coding, and has experienced this field from multiple angles. She began her career and practiced for years as a Registered Nurse, as well as a Supervisor and Administrator of multiple medical centers. In both roles, she saw how billing affected both doctors and patients. Further, she has experienced firsthand the importance of accurate billing as a patient. She understands that dealing with insurance companies is a difficult process and can be nearly impossible when you or your loved one is ill. She has been at the forefront of all the changes that have culminated in the current state of medical insurance. Her years of knowledge and experience give her an unflinching ability to navigate sticky and sensitive billing situations that would otherwise complicate an already tough situation and detract from proper health care. All this makes her an important asset in ensuring that the patients are able to get the services they need and keep this office running.